FAQ
Frequently asked questions
Is this a medical diagnosis?+
No. HairLossAI provides personalized, evidence-informed insights and practical guidance based on the information you provide. When appropriate, we'll clearly indicate when discussing something with a healthcare professional may be worthwhile.
Will this tell me exactly why I'm losing my hair?+
Hair loss is often influenced by multiple factors. Our goal is to help you better understand the factors that are most relevant to your situation and provide a personalized action plan based on them.
What happens every month?+
Each month you'll upload updated photos, complete the questionnaire again, and receive a brand-new personalized analysis with an updated action plan based on your current situation.
Can I cancel my membership?+
Yes. You can cancel anytime from your dashboard. Cancelling stops future billing, and your access continues until the end of your current paid billing period. Refund requests are handled according to our Return Policy.